Your region: Washington
164, Austrina st, Penza
08:00 - 17:30
+7 (8412) 67-90-69, +7 (8412) 67-75-16
sv-mebel@inbox.ru

                   

                                      

Dear valued customers!         
Please note all the feedbacks, presented here, are received from really existing customers. You can contact them by phone or e-mail them.

 
                                 

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                                  7.10.18 Good day, I ordered furniture Akvarel1 (writing table, bed), assembler Sergei came. At first I was disappointed as he was very young and might assemble the furniture not properly. But it so happened that he assembled very quickly and carefully, explained everything how to use, and he was a very polite and friendly young man. I am very happy with furniture quality, like the furniture, it is better in reality than in photo. Sorokina E.V.
 
 
                                     
                                     
                                 

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                                  Svetla1306@yandex.ru

Please take and place my feedback. I do hope it will be useful for other customers.
I was looking for a kitchen set to the country house for a long time. So, I chose Kitchen Provence.
I liked the design very much.
I wanted to order directly at the factory, but unfortunately it was impossible, there was no such possibility there. Manager Dmitry recommended me shops in Moscow and Kaluga. I did calculations in different places (Kaluga, Moscow, Obninsk, Maloyaroslavets) and on the basis of price to quality ratio I chose the shop in Kaluga “KONFORTA”, Grabtsevskoe schosse.  The delivery of the set to the Kaluga’s shop was just in time. I would like to note, that everything was packed very carefully. The fronts’ quality was very good; two variants of legs were represented. During assembling I found the absence of one handle, but after my request to the factory manager Dmitry called me back and therefore within one day it was delivered to Kaluga.
I want to thank manager Dmitry, “SV-Mebel” factory staff, with whom I communicated several times,  for efficient problem solution management and for delivery of the missing handle.
It’s a pity that local company staff can spoil the impression from communication and furniture; I wanted so much to order also the furniture for a house.
 
I ordered a kitchen set Provence of “SV-Mebel” factory in a shop “KONFORTA” (Kaluga). Manager Irina impressed me greatly; she calculated everything and selected a kitchen sink.
The first problem occurred while delivering process from the shop to my house, but after the shop director intervention it was efficiently solved. 
The second problem happened during assembling process. The shop staff recommended me an assembler. But as I learnt later, he WASN’T their employee. And of course he wasn’t responsible for ANYTHING.  
There wasn’t any AGREEMENT WITH HIM. It meant that he could damage anything he wanted.
In my case the assembler Sergey notched to suit for a stove not properly. I discovered this the next day, but he STRONGLY refused to come and to repair it. My request to the shop director was not successful.
BE CAREFUL!!! I do not recommend to use their assemble service.
 
I would like to recommend the Factory to organize their local representative offices with full assortment of service (from production to assemble) not to loose potential clients  because of unqualified staff.

 
                                     
                                     
                                 

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                                  Good day to EVERYBODY!!!
For all the world to know I would like to mark professionalism and HIGH level of altruism of all SV-Mebel factory staff in general, and especially a specific person!!!
 
EVERY time I communicate with any staff, I’m happy that the fairy tale exists in reality and its name is: SV-MEBEL SERVICE and ETIQUETTE.
 
Guys, I will come to you for training, if only part of lectures will be devoted to factory philosophy theses.
Special THANKS and a REVERENCE are to Andrei Basov!!! Due to his moral qualities and responsibility I decided to install 3D program.  Two months later, because of huge amount of work to do, I used it only at 30% of existed opportunities … But!!! I want to underline that my kitchen sale volume grew 15 times! And these are only test steps… the program itself is perfect and ideal!!! It is possible to demonstrate any fantasy realization like in a children’s game under a large card-file. I MUST ADMIT that the program properly organizes modules and details with pictures directly to the ordered specification.
Andrei, I appreciate you could assure me in the necessity of using 3D opportunities. The training went very quickly due to your right and delicate distant-audio guidance. THANK YOU!!!
Thanks to Company I know exactly that
The IDEAL in RUSSIA exists – it is SV-Mebel factory.
THANKS FOR BEING HERE!
 
 
                                     
                                     
                                 

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                                  angore@mail.ru
Hello, SV-mebel!
I haven’t even thought that I will have a desire to write a feedback to the product manufacturer! However I am doing it with great pleasure.
In June 2018 I bought a unit kitchen that I first saw in one of the shops of Severodvinsk (Arkchangelsk region) and immediately felt in love with furniture “Classic”, so I got promotion brochures and the work started! For a long time I was thinking, making plans, designing everything, keeping in mind the units’ sizes and even its prices which the SV-Mebel managers have kindly sent to me. As a result, I offered the units and in a month there was a new kitchen set in my flat that exactly met my expectations! Furniture quality, its decoration, findings and even the absence of bad smell, that sometime exists in modern furniture – all these impressed me greatly and led to this very feedback)).
I’m glad that there are such factories in Russia, producing extra-class furniture. I wish to the factory prosperity, new interesting solutions in furniture design and with clear conscience and deep from my heart I recommend this manufacturer to the customers.
As for me, I know exactly where to buy furniture next time.
 
 
                                     
                                     
                                 

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                                    Simonistadas@gmail.com
Good day. We live in and work in London. We don’t visit Lithuania very often, so I do not know this country. But once my wife broke her hand and decided to go to her mother in Lithuania, city of Kaunas. While shopping there she spent all the money on bank card. Beside other things my wife bought your commode “Laguna 5”. I surfed your website and was impressed by your furniture and I’m glad that Russian company produces such quality items for Europe. Moreover, the commode was assembled without me. In one word, I will definitely recommend your furniture to my friends.
Thank you
 
 
                                     
                                     
                                 

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                                  meliksetyanarevshat@gmail.com
 
Dear Vladimir Mikhailovich,
Regards from the sunny Erevan. I planned to write to you earlier, but I was on holidays with my family, so I couldn’t do that. Today I’m back.
First of all I would like to thank you for the warm welcome in Penza. Also I want to sincerely notice that we are impressed by all we have seen in your furniture. I have never seen such a factory either in Armenia, or in Russia, though I have visited a lot. Especially I am impressed by the discipline, process efficiency (in particular the absence of the lazy-bones), factory cleanness and furniture quality.
I do hope all our joint business development agreements will be realized. As far as we are concerned we will do our best, but will of course draw on your experience and help.
Best regards,
Arevshat Meliksetyan
and
Arsen Armaganyan
 
 
                                     
                                     
                                 

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                                  SV-Mebel city of Penza
       Having visited this factory for the second time – I came to the conclusion again that these people do real work, they took the right direction. Cleanness, order, discipline and employees attention and the most important fact is that the factory director Steklyannikov Vladinir Mikhailovich pays much attention to all these!
      I’m glad that the factory sales in different countries are developing intensively day by day.
      We visited the factory, learnt the company peculiarities, saw machines that produce the items in general.
      I would like to see the factory specialties, especially living rooms and colour solution variety (white with platinum, with structure solution, modern model range).
Newly designed products that the factory has already manufactured really made good impression, especially kids’ furniture Aquarelle - 1.
Wish you great sales and active manufacture agents)))
Izgacheva Valentina (Staryi Oskol)
 
 
                                     
                                     
                                 

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                                  mebel.kuv@mail.ru
Hello!
We would like to express deep gratitude to the front office and all the company SV Furniture.
We offered the casefurniture (especially kids’ furniture set “City 1”) and are pleased with the quality and ease of assembly due to ideal marking and also excellent package quality. Everything is packed carefully and properly. We are very happy.  And the most important thing – the client is very happy too!!! We are looking forward to the effective co-operation with your company!
We are really sorry we couldn’t visit your workshop on June 22nd. We were planning to visit it, but car with the products came and we couldn’t go. We are looking forward to another invitation!
Also, we would like to ask you for a help in furniture selection for our shop exhibition. Please advise the top-selling items.  It is highly appreciated!!!
Best regards,
Irina Melnikova
 
 
                                     
                                     
                                 

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                                  Elmont1@yandex.ru
 
Good afternoon. We got all the necessary component parts.  I assembled everything by myself.  Now it is again a full set. I would like to thank SV-Mebel Company, namely to Khoruzhia Dmitry. Frankly speaking, I didn’t believe in this idea moreover this very furniture set is out of production process.
Knowing how problems are solved and how many things are to be arranged etc…. But this problem was solved by e-mail and one visit to the shop outlet on my way home. Thank you for your help!
 
 
                                     
                                     
                                 

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                                  26.05.18
Notification N_________
I would like to express gratitude to SV-Mebel managers for the professional work, tactfulness, special gratitude to Tatiana Nikitina, and also to the assembler Sergei.
We are happy to collaborate with you and are pleased with your furniture quality.
Thank you for your work!
 
 
                                     
                                     
                                 

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                                  Bajdakova86@mail.ru
Good afternoon! I would like to thank you for your furniture. I ordered the unit kitchen set classic, I was impressed by value for money. All the details are accurately calibrated, all the access ports are in their places, and everything is packed perfectly, there are no bodies or fronts damages. Different in order of size cupboards, possibility to put the furniture to any kitchen, I’m very happy.
But there was a spoon of tar in a barrel of honey from your agents Yekaterinburg online-shop Furniture96. Instead of the plain wall hanging cupboard 55 cm they provided body corner cupboard. To my request they suggested that I should buy plain cupboard body but leave the corner cupboard. It is a shame that your company goodwill is spoilt by traders sometimes.
Sent from mobile mail.ru
Elena Baidakova Bajdakova86@mail.ru
 
 
                                     
                                     
                                 

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                                  Sv-mebel.ekb@yandex.ru
Dear colleagues, we are now open))
I am sending you photos. Everything is merely gorgeous!!! Thanks to all of you for your help in furniture selection, for discounts, and for all the promotion materials.
We are happy to cooperate with you; you are very careful with your customers.
Our assemblers appreciated the quality of your factory furniture very much; it will please our customers in future. We are proud of our cooperation!
I will send photos from the H-Type exhibition soon…
 
 
                                     
                                     
                                 

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                                  Pcholka.bov@yandex.ru
Dear Vladimir Mikhailovich,
We thank you deep from our heart for your attention and an uncommon gift! You are not only wonderful, honest businessman, but also a man, that can appreciate other people. You are doing a lot of things for which people say: “May God grant him good health!” So we also would like to wish you many happy returns!
With very best regards,
The Bespalovs family,  city of Penza.
 
 
                                     
                                     
                                 

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                                  Pcholka.bov@yandex.ru
Ideal detail geometry and easy assembly due to markings, that give evidence of manufacture level and customers high respect. It provides not only our respect but also customers’ respect to the company and personally to the director. My nephew assembled the furniture himself – not a professional) with no trouble and in short time. Firstly, we planned to buy furniture of higher quality, but while looking for it we didn’t find any variants. All the sets were nonfunctional, huge and dark that was not convenient for us. We bought “Vega” of pine Karelia colour. It was very functional and added more light to the room. Also, we liked the fact that this furniture is a unit, so we used the room space properly. Thank you for comfortable, functional and high quality furniture. I wish healthy life and prosperity to all the company.
Yours sincerely,
The Bespalovs family, city of Penza.
 
 
                                     
                                     
                                 

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                                  Good day! We have ordered the kid’s furniture Vega, kitchen set “Geometria” in the city of Perm’. We would like to thank you for your good attitude to the customers. The furniture came just in time, everything is neat and tidy; there were not a single shaving or cuttings, no sheared surfaces, no scratches. The manual is very particular and easily understandable. We are underling  these very facts as later we ordered a bedroom set at Sh… and were confused  with many shavings and scratches, lots of building rubbish. The manual was difficult to understand, and on the package surface with the title “fragile” we saw a trace of size 43. While comparing theses two factories, we give preferences to SV-Mebel due to reasonable price, good quality, careful delivery and clean package. Thank you for your excellent work. We wish prosperity to your company!
With best wishes,
NADEZHDA VLASOVA
 
 
                                     
                                     
                                         

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                                  Igor.marcu@gmail.com
Good afternoon! I am writing to you from sunny Moldova, though it’s fresh now here.
I ordered (hesitantly) via online-shop the set. The operator helped us to make this order. The package with furniture came in 2 weeks. After opening it I was impressed by the package quality, configuration what I didn’t expect – we were all born in the USSR and we know that sometimes they did careless work. Then I found the detailed instruction with sizes and I managed to assemble the set by myself for 2 days after work without any experience and looked like a hero in my wife’s eyes!
I want to thank you and say: carry on!
 
 
                                     
                                     
                                 

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                                  forpostinna@mail.ru
Svetlana Aleksandrovna, wetting occurred, please, make calculations.
In our shopping mall there occurred the water-service accident as a result of which SV “Gamma 15” (wenge/milk) N2+N3+N4 packages wetted. It is one set. Is it possible to make calculations of the damaged packages? Please, do not make order. The opposite part (who is to blame in the accident) is in the process of making decision whether to buy the set or to order the damaged packages. I am waiting for the price very much to make it quicker and if needed to order the damaged packages.
I would like to express my delight of the SV-Mebel factory. There were a lot of damaged packages, we opened them and dried. SV factory LCB doesn’t swell on wetting, checked by myself.
Best regards,
Beloglazova Svetlana Vladimirovna (sole trader)
 
 
                                     
                                     
                                 

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                                  Lotus_berg@mail.ru
Good evening!
Please, receive my feedback.
I had been looking for a kitchen set for a long time in my town. Almost all the models were looked over in the numerous furniture shops. I didn’t like the price at one company, the quality at the other, guaranties and dates of delivery etc. I even thought to postpone furniture set purchase, but passing by a new shopping mall I saw the sign plate “SV-Mebel” and decided to come and see the furniture.
Though I have been looking for a kitchen set for a long time I had the visualization of what I’m looking for. Frankly speaking, the samples I have seen didn’t impress me at first sight. I decided to address the staff for a consultation, as I learnt later, and one of them was a shop administrator and the other one was a sales-assistant. I was very impressed by their professional knowledge and good advice on furniture colour choice, configuration and price.
As a result, after a lot of considerations, company web site surfing, multiple consultations with the shop administrator and sales-assistant, I changed my mind and decided to buy the kitchen set “Modern” of the “SV-Mebel” factory. The key aspects that influenced my choice were reasonable price, quality and time of manufacture, prolonged product guaranty, quick and in time delivery, confirmed ecological compatibility, possibility of an additional quality set.
At the present moment the kitchen set is delivered, assembled and made my family happy.
I would like to thank Steklyannikov Vladimir Mikhailovich and all “SV-Mebel” factory company for furniture quality and competitive product. Wish you production success, implementation of perspective trends and technologies that provides company prestige and quality increase of manufactured products.
I would like to thank the factory representative in the city of Orsk sole trader Abdrakhanov city of Orenburg, especially administrator Elena V.Sh. and sales-assistant Irina A.I. for well co-ordinated work. The above mentioned people showed high level of professional work, honest attitude, and individual attention to  each client, what is particular important nowadays; they can work efficiently in terms of time shortage
Order dated on 27.11.2017, city of Orsk
 
Yours sincerely,
Oleg V.E.
Sorry for photos quality
 
 
                                     
                                     
                                 

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                                  Natalia Borovskih
Good day!   I would like to thank you for a very quick respond to my request! As you have promised my problem was solved in a short time!!! At the first working day of a new year the factory representative brought the replacement details, apologized for the wrong details and thanked for understanding. It’s too good to be true! I wish you good health and prosperity to the factory!!!
Yours faithfully,
Natalia Borovskih (city of Perm’)
 
 
                                     
                                     
                                 

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                                      Lisi4kaaxi@inboxmail.ru
Good day! We have ordered at your factory a living-room set nota-22. The unusual design and reasonable price attracted us. We were afraid of the outcome. We had a bad experience with other factory commode assembling where the material broke into small pieces in the process. Your set was ready in 10 days. Everything was packed very carefully and safe. Material pleased us too. The manual is very understandable and detailed. There were small repair parts in the packs. We easily assembled it on the other side. The fronts are in the coating in safe. There were all the injection ports for bars and guides. We are happy with this furniture. Thanks to the producers. Please, go on developing and don’t lose the quality!
 
 
                                     
                                     
                                 

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                                  Whatever time of day it is! I, Tikhomirov Valerii Vladimirovich, have been working in the furniture business for more than 30 years. Recently I assembled your factory kitchen set. I used to deal with your products before.   The impression is perfect, the customers are pleased. Moreover even I liked everything so that I have decided to send you a feedback and thank for the excellent job! Thank you! I wish you further success and more of your furniture here in Stavropol area.
 
 
                                     
                                     
                                 

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                                  Alexei-petrov@yandex.com
Comrades!
I have bought a work desk Vega DM-07 for my son. During my very big experience in furniture assembling a very strange and rare case happened: for the first time in my life I did not say a single dirty word!)))) Starting from the package until assembling the set – everything kept me amazed! The package was compact and practical excluding “the injury” of contents during the delivery. Fixing system set impressed me greatly. After assembling one drywall screw was left, and it was not a spare one, it was extra! Do you assemble the fixing system manually, not by weight? Kudos to! All kidding aside, guys, I haven’t expected it! ISO has got nothing on!
The only one thing I ‘d like  to ask – please pay attention to the screwing up vertical elements of a table to the desk top. It grubs while gripping. I think you will find the reason and everything will be perfect!
Sincerely yours,
Aleksei Petrov
 
 
                                     
                                     
                                 

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                                  Natalia070276@mail.ru
Good evening! I have read a lot of feedbacks about your furniture, they were both bad and good, but I decided that I want to be a discoverer… I have ordered!!!! Frankly speaking this furniture is budget-oriented, but I can say it is a very good product, it’s possible to assemble it quickly (my husband can’t do anything), I’m very pleased! There is a full set of service parts! I wish prosperity to your company!
Smolensk
 
 
                                     
                                     
                                 

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                                  Marina Sheligina (Tyukova)
Good day! We have bought the living-room set “Gamma 16”. We were very pleased. The order came just in time. The package is perfect. And after assembling my husband couldn’t stop to praise you! Everything is done at a very high level. He did it in one breath. Thank you. I wish you good clients and future prosperity!
 
 
                                     
                                     
                                 

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                                  Seregaillin285@mail.ru
 
Excuse me,)))) the scheme was in a box with accessories and tap screws. I liked the cupboard very much. Super!!! Such things are not made nowadays anymore even by order! I am satisfied. Thank you very much. Thank you for your time and concern, I didn’t expect your respond. You are really responsible! Thank you!
 
                                     
                                     
                                 

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refreim@yandex.ru
 
Good day,
Usually I don’t give any feedbacks, but after I have bought an entrance hall set I changed my mind. We saw it only on a small picture in on-line shop and didn’t expect that this purchase could be successful.
We completed the repairing process, unpackaged the set, assembled it and all of a sudden we were amazed  by the beauty of this very furniture!
What we liked?

  1. It is unit furniture. We have got exactly the size we needed , entrance area is irregular.
  2. Beautiful design. Strict but not plain.
  3. Pleasant combination of colours in furniture.
  4. Everything is perfectly fitted, especially edges! The edges are perfect, neat and stable. Fittings are nice.
  5. Easy assembling process.

Thank you very much; we will bear in mind your furniture.
Irina Maltseva

 
                                     
                                     
                                 

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                                  Good afternoon!
Thank you for choosing our furniture!
Please, check the manual in the fittings package. We are ready to provide it for you in case of its absence, but it is necessary to send us the confirmation that you have bought our cupboard.
Recently cases of our furniture replications by unscrupulous competitors became more often.
That is why I am asking you to send me photos of labels and packages, including fitting packages.
Thank you for your understanding.
 
 
                                     
                                     
                                 

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                                  Viktor_samoylov_1973@mail.ru
Good afternoon.
I would like to thank your factory for the quality products you are manufacturing.
Because of moving to a new flat my wife decided to change the kitchen set (the old one became useless). We were looking for it for a long time. At last we have found exactly what we were looking for.
As a result we bought the kitchen set “Geometria” with MDF fronts. We liked it very much, plain and modern.
Thank you for a wide choice of units that is why we selected the convenient one for our kitchen.
But it wasn’t the only surprise. I’m not good at furniture assembling but anyway I was surprised how it was packed. Everything was signed; there was a manual in each cupboard. My son and I enjoyed kitchen assembling, it was easy, and all the injection ports fitted. As a result we played with it like with LEGO set for some days. If I didn’t assemble it myself I would never believe that there was no need to drill or saw anything. Everything was arranged perfectly well as you had planned. We didn’t find any sheared surfaces or scratches, though our friends told us that it was impossible to get furniture without any damage.
We are very happy that we have chosen your kitchen; my wife is pleased and satisfied. And as for me you saved my money and my nerves.
Big thanks to you for good furniture. Now we are going to furnish our flat only with your product.
We wish prosperity to your factory!
 
Faithfully yours,
Viktor Samoylov
 
 
                                     

 

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Advantages:
Price, decorative appearance, easy-to maintain
Disadvantages:
Unacceptable hinge
Not long ago we finished kitchen repairing process, it took so much our energy and nerves. Beside the repairing process itself (ceiling, walls, floor and water-conducting) my mother and I replaced kitchen furniture. Our old kitchen set had been serving us for more than 25 years (all honour to it!); anyway it was sold out by Avito to good hands.
Frankly speaking, we didn’t order new furniture; we bought a typical unit system. That’s why I will tell you about a kitchen furniture set of economy class without any accessories in the form of lights etc. In on-line shop we bought kitchen set “Volna” by Penza factory SV-Mebel. I will tell you why we have chosen namely this very furniture:

  1. Possibility to choose a set according to your choice. There are 25 items of different Dims, that can be composed for particularly your kitchen set.
  2. The fronts colour. For the kitchen set “Volna” there are the following varieties: Olive, Cappuccino, Calipso, Eggplant, Turquoise and Violet. We chose “Eggplant”
  3. Price. It is a very important moment, because I’m a single mother, I do not have enough money for expensive furniture. Moreover my daughter and me have some other needs and desires. Unit system SV-Mebel costs us only 26 000 rubles.

We ordered the following set:
{} sink-bench (width 80 cm)
{} work desk (width 80 cm)
{} work desk with boxes (width 40 cm)
 
{} work desk (width 40 cm)
{} wall hanging cupboard (width 80 cm) – 2 items
{} wall hanging cupboard (width 40 cm)
{} wall hanging stove hood cupboard (width 50 cm)
 
 
Even girls can assemble our furniture.
These are only part of feedbacks that our factory received recently.


 

These are only part of feedbacks that our factory received recently

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